1300 659 781
For
Large Business
Let us recommend theAria 300 & 600
In a competitive business environment where customer service and satisfaction are paramount to success, the Aria’s ISDN focus offers you the widest possible choice of features to meet these demands.
The Telstra LG-Nortel 300 series is a cost effective, highly featured communication system designed to meet the demands of today’s ever changing business environment. It delivers the latest technologies such as IP telephony and will expand to accommodate additional features or capacity as your business grows. The Telstra LG 300 accommodates up to 396 phone users.
Efficiency
Imagine a phone system that improves your staff’s efficiency in the way
they handle calls, including making, answering and transferring.
Staff no longer have to waste time searching for telephone numbers of important
customers – they can easily be located in the system’s own phone directory. And
together with the last number redial feature, allowing staff to redial any of
the last 10 numbers they have used, more time can be spent on areas of your business
that add value and profitability.
The ease of answering a call and transferring it to the right person quickly
and efficiently can sometimes be understated. This function may mean the difference
between a satisfied or disgruntled customer. The Aria one touch transfer feature
means calls are easier to process quickly and correctly.
No lost business
Locate staff wherever they are within your premises. Staff may be paged
via handsets and alerted to important calls, or may be contacted on their
own DECT wireless phone.
Advanced call waiting features, such as call waiting identification while on
another call, allows you to answer those calls that cannot be missed. Together
with voicemail, where customers can leave personalised messages, your organisation
will no longer suffer from lost calls and lost business.
Control Costs
Reducing unnecessary call costs greatly improves the profitability of
your organisation. Least cost routing allows your business to automatically
take advantage of the cheapest call rates made available by network carriers.
Aria standard call reporting features help monitor calls being made by individual
extensions and together with various call restrictions that may be placed on
these extensions helps control call costs.
Customer service starts by connecting your customers with the person or service they want as quickly and efficiently as possible.
Connecting people is the philosophy behind our call processing design.
The intelligence, power and user friendliness of the Aria PBX gives you
the ability to ensure callers get the level of service you want them to
receive.
Starting with basic features such as DID, callers are able to contact directly
the person or department they require. More advanced processing features such
as ACD Groups, preferred line answer priority (PLA) and DID re-routing provide
call queuing, priority and routing to process calls and locate available staff
to handle your customer’s enquiries.
Where employees are away from their desk, Aria mobility options such as DECT
or paging will connect callers and stop telephone tagging. Employees on the road
can have their calls forwarded off-net to their mobile, providing callers transparent
connections. Staff who are away can leave temporary messages offering the caller
options to leave a message or be transferred (by the Auto Attendant) to another
person or department.
These are just a few of the benefits the Aria PBX offers to ensure your callers
receive the attention you want them to get.
- Distinctive ring cadences for recall, internal and external calls
- Call Waiting CLI displays the number of the second incoming caller
- Call accounting statistics output
- Five ring modes - Day, Night, On Demand, Weekend and Automatic
- Auto attendant call progress prompts
Auto Attendant
Callers expect to get through to the person they want. If that person
is not available or not at their desk, the Aria PBX provides them the next
best thing - options.
The multi-layered Auto Attendant offers callers a number of options, so they
may select the one that best suits them. By pressing a single digit they can
transfer to reception, off-net to a mobile or another site, choose to leave a
message or activate a page.
Night messaging also allows you to offer your callers real live options outside
of your normal business trading hours.
System Capacity
| Maximum Capacity | ||
| Digital Extensions | ||
| Analogue Extensions | ||
| Extensions including DECT | ||
| SO Bus Extensions | ||
| Primary Rate ISDN | ||
| Basic Rate ISDN | ||
| PSTN | ||
| Ports | ||
| Universal Slots per cabinet | ||
| VoIP Ports | ||
| DECT Extensions | ||
| DECT Base Stations | ||
| VMIB Ports | ||
| Music Source Input | ||
| Paging Zone Ext | ||
| Paging Zone Int | ||
| RS 232C Ports | ||
| System Speed Dials | ||
| Station Speed Dials | ||
| Hunt/ACD Groups | ||
| Processor | ||
| Flash ROM | ||
| SRAM | ||
| SDRAM | ||
| BHCA |
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